This Privacy Policy (“Privacy Policy”) sets out the basis upon which PT. SMARTIN ADVISOR SISTEM (“PT SAS” or “We”) may collect, use, disclose, or process personal data in accordance with applicable laws in the Republic of Indonesia. This Policy applies only to personal data in our possession or under our control with reference to our Client Agreement.
It is important for the client (“You”) to read and understand this Privacy Policy together with the Client Agreement, as well as other applicable terms and conditions that will serve as the basis for the management of your personal data. This Privacy Policy is designed to help you understand how We collect, use, disclose, and/or process personal data that you have entrusted to us and/or that we possess about you, both now and in the future, as well as to assist you in making an informed decision before providing your personal data to us.
As used in this Privacy Policy:
“Client” is an individual or entity who:
Has contacted us through any means to find out more about the products and/or services we provide; or
May have or has entered into an agreement with us for the provision of any products and/or services we provide.
“Personal Data” is any form of data or information, whether recorded in material form or not, from which your identity is apparent or can be reasonably ascertained and known by us who collect such information, or when combined with other information, capable of identifying you directly or indirectly.
Depending on the nature of your interaction with us, examples of personal data we may collect from you include but are not limited to: full name, identification number, residential address, email address, telephone number, nationality, gender, date of birth, marital status, employment information, profile, location, marketing, correspondence, financial, and/or any information in accordance with applicable laws in the Republic of Indonesia.
You agree not to submit any inaccurate or misleading information, and you agree to inform us of any inaccuracies or changes to such information. We reserve the right at our sole discretion to require further documentation to verify the information submitted by you.
We generally do not collect your personal data unless:
The data is provided to us voluntarily by you directly or through a third party authorized by you to disclose your personal data to us (your “Authorized Representative”) after; You (or your Authorized Representative) have been notified of the purposes of the data collection; and
You (or your Authorized Representative) have provided consent for the collection and usage of your personal data for such purposes; or The collection and usage of personal data is permitted or required by law.
We may collect and use your personal data for one and/or all of the following purposes:
Compliance with applicable laws, regulations, guidelines, or to assist in law enforcement and investigations conducted by government authorities and/or regulatory authorities;
Performing obligations in connection with the Services you require;
Verifying your identity;
Responding to, handling, and processing your queries, requests, applications, complaints, and feedback;
Managing your relationship with us and among other Clients using our services;
Processing any transactions for record-keeping purposes;
Forwarding to third parties, agents, and relevant government authorities and/or regulators whether in Indonesia or abroad for such purposes; and/or
Other incidental business purposes related to the above.
We may disclose your personal data:
Where such disclosure is required to perform obligations in connection with the provision of our Services; or
To third-party service providers, agents, government authorities or regulators, and/or other organizations we have engaged to perform any of the functions with reference to the purposes mentioned above.
The consent that You provide for the collection, use, and/or disclosure of your personal data will remain valid until such time it is withdrawn by you in writing. You may withdraw consent and request us to stop collecting, using, and/or disclosing your personal data for any or all of the purposes listed above by sending your request via email to our official email address.
Upon receipt of your written request to withdraw your consent, we may require a reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we shall seek to process your request within ten (10) business days of receiving it.
While we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing Services to you and we shall, in such circumstances, notify you before completing the processing of your request. Should you decide to cancel your withdrawal of consent, please inform us in writing in the manner prescribed.
Please note that withdrawing consent does not affect our right to continue to collect, use, and/or disclose personal data where such collection, use, and disclosure without consent is permitted or required under applicable laws.
If you wish to make:
An access request for access to a copy of the personal data which we hold about you or information about the ways in which we use or disclose your personal data; or
A correction request to correct or update any of your personal data which we hold; You may submit your request via email to our official email address.
Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request.
We will respond to your request as soon as reasonably possible. In general, our response will be within ten (10) business days after receiving said request.
To protect your personal data from unauthorized access, collection, use, disclosure, copying, modification, or disposal, we will only disclose personal data both internally and to authorized third-party service providers and agents on a need-to-know basis.
You should be aware, however, that no method of transmission over the internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures. Therefore, we are not responsible for unforeseeable data theft or breaches that occur beyond our control despite our implementation of measures to secure such information.
We may retain your personal data for as long as necessary to fulfill the purpose for which it was collected, or as required or permitted by applicable laws.
We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for legal or business purposes.
We do not guarantee the security of personal data and/or other information that you provide on any third-party services or websites. We do implement a variety of security measures to maintain the safety of your personal data that is in our possession or under our control. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the personal data confidential. When you place orders or access your personal data, we offer the use of a secure server.
We are not responsible or liable for the content, security arrangements (or lack thereof), and activities of these linked sites or services. These linked sites or services are for your convenience only and you therefore access them at your own risk.
This Privacy Policy applies in conjunction with any other policies, notices, contractual clauses, and consent clauses that apply in relation to the collection, use, and disclosure of your personal data.
We may revise this Privacy Policy from time to time at our sole discretion without prior notice and without the need for your consent. We hereby advise you to read carefully and check back on this Privacy Policy from time to time to be aware of any changes.
By continuing to access and use our Services, you are deemed to agree to the entire Privacy Policy as stated on our Services including any amendments thereto.
ATTENTION
Prospective clients are expected to be wise and give careful consideration before engaging in Forex, Gold, and Commodity trading transaction activities within PT Smartin Advisor Sistem’s services, including but not limited to buying or selling. Any decision to engage in Forex, Gold, and Commodity trading transaction activities made by Prospective Clients of PT Smartin Advisor Sistem is based entirely on the independent decision of the Prospective Client and is the responsibility of the Prospective Client, without coercion from PT Smartin Advisor Sistem.
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